When you log into Jatheon Cloud, the first thing you'll see is the global simple search page. This page will allow you to search through all the archived emails.

You can read more about the Simple Search functionality here:

How to Perform Simple Search

To access the Advanced Search options, click the search field (the magnifier section ) at the top of the menu.

First, choose the appropriate Date Range, by selecting From and To Date. 

Hint: Change months by ticking the single arrow < > , or navigate through years with double arrows << >>

Don't forget to Save the changes you've made while choosing the date range.

The Forever slider in the From Date section means that the starting date for your search is the oldest archived email.

The Forever slider in the To Date section means that the end date for your search is the most recent archived email.

To create an extensive search that matches your keyword or phrase, click the +Add Block in the top right corner. This option will add a Search Block, allowing you to create a really complex query that can help you filter the exact group of emails or a specific archived email.

This option will add a Search Block allowing you to create a really complex query that can help you filter the exact group of emails or a specific archived email.
You can add an additional Search Field within the Search Block as well. 

In the added field, you can specify your search criteria in more detail.

The first drop-down menu under each Search Field lets you additionally narrow the part of an email you are searching through. You can even choose to search emails by total email size or by attachment size:

The second drop-down menu lets you select search criteria. For example, “Contains All” will match the entire text you typed in the “Keyword” field.

The available fields in the second drop-down menu will depend on your choice of Search Fields under the first drop-down menu.

Note that you can add as many Search Blocks as you need. You can add multiple Search Fields under each Search Block. 

Hint: The Boolean logic between the blocks is always OR and between Search Fields within the same Search Block is always AND

You can remove excessive blocks by clicking the Remove Block option. To remove an extra Search Field within a Block, use the trash can icon:

Here is a list describing all search fields and field conditions:

Search Fields:

From

This field searches only for the Sender of email and nowhere else. It can be a single word, first name or last name, an entire email address or domain or different combinations.

To

This field will search only in Recipient(s) of emails, in To section and nowhere else. It can be a single word, first name or last name, an entire email address or domain, or different combinations.

CC

This field will search only for Recipient(s) of emails that was/were added in the CC section and nowhere else. It can be a single word, first name or last name, an entire email address or domain or different combinations.

BCC

This field will search only for Recipient(s) of emails that was/were added in the BCC section and nowhere else. It can be a single word, first name or last name, an entire email address or domain or different combinations.

Recipients (To, CC, BCC)

This field will search for all recipients of the email that were added in any of the following sections: To, CC or BCC. It can be a single word, first name or last name, an entire email address or domain or different combinations.

Mailbox (From, To, CC, BCC)

This field will search for Sender and Recipient(s) of email that were added in any of the following sections: From, To, CC and BCC. It can be a single word, first name or last name, an entire email address or domain or different combinations.

Subject

This field will search only in the Subject section of emails and nowhere else. It can be a single word or more words, first name or last name. It can also contain numbers, special characters, or any combinations of previous things.

Body

This field will search only in the Body section of emails and nowhere else. Your query can be a single word or more words, first name or last name. Here you can also use numbers, special characters, or any of their combinations.

Message (Subject, Body, Attachment)

This field will search in all sections of emails: Subject, Body, Attachment – File name and Data/Text Inside the Attachment File (even if the attachment is in zipped file format). It can be a single word or more words. Here you can also use numbers, special characters, or any of their combinations.

Attachment – Text/Data Inside the Attachment 

This field can search in 2 sections of email: Attachment (File Name) and Text/Data Inside the Attachment Files, depending on the condition. It can be a single word or more words, letters, numbers or any of their combinations.

Message Size (KB)

The system will display only emails larger than X KB if you select the Larger Than condition. You can set it up in reverse manner, using the other condition – Smaller Than. In this field, letters or special characters are forbidden. You can use only numbers.

Attachment Size (KB)

The system will display only attachments larger than X KB if you select the Larger Than condition. You can set it up in reverse manner, using the other condition – Smaller Than. In this field, letters or special characters are forbidden. You can use only numbers.

Tags

Searches emails tagged with a specific tag.

Notes

Searches for emails containing at least one note.

Field Conditions:

This is the list of all conditions for all the fields. Under this list, you’ll find a detailed explanation of every listed condition. Most of the conditions are repeated for similar fields and are exactly the same. Some fields, however, have unique conditions.

Contains All

If you specify more than one keyword, search will display only those emails that contain all of the specified keywords. If only one keyword is not found, that email/message will not be displayed.

Proximity Search
Searches through emails/attachments using multiple keywords occurring within a specified number of words from each other.

Contains Any

If you specify more than one keyword, search will display all emails that contain at least one of the specified keywords.

Contains Phrase 

If you specify more than one keyword, search will display only those emails that have all the words in exactly the same order as specified in the query, not just anywhere in the email.

Does Not Contain Any 

If you specify more than one keyword, search will display only results that don't contain any of the specified keywords. If there’s only one keyword found, that email will not be displayed.

Does Not Contain Phrase 

If you specify more than one keyword, search will display only those emails that don't contain all the words used, but only if they are in exactly the same order as specified, not just anywhere in the email.

Smaller Than 

With this option, you can only use numbers. If you use this option in combination with To, Cc, Hidden etc., search will display only emails that have a smaller number of recipients than specified by your keyword. The condition is just smaller, not equal or smaller. So if you’re looking for 3 recipients in To, Cc or Hidden, remember to use 4 as the keyword.

Larger Than

With this option, you can only use numbers. If you use this option in combination with To, Cc or Hidden, search will display only emails that have a larger number of recipients than specified by your keyword. The condition is just larger, not equal or larger. So if you’re looking for 3 recipients in To, Cc or Hidden, remember to use 2 as the keyword.

Starts With/Subject Starts With/File Name Contains 

These options only appear and are relevant only for Attachment search criteria. Search will display only those emails that have an attachment whose file name starts with/has a subject that starts with/contains a desired keyword.

File Name Does Not Contain

This option only appears for the Attachment search criteria. Search will display only those emails that have an attachment but not with the specified file name.

Content Type

This allows you to search for type of file in the attachment: Text, Image, Audio, Video, Application and Other.

Contain Keywords

Searches the field that contains any of the specified words in the Keywords List. 

Does Not Contain Keywords

Searches the field that doesn't contain any of the specified words in the Keywords List.   

Contains Tag

Searches for emails containing the specified tag.

Does Not Contain Tag

Searches for emails without a specified tag.

Advanced Search Example: In this example, we're going to search through any email sent by using the Forever option. We'll first add a few more search fields to filter the exact archived email.

In the first search field, we used the following criteria: search through the email Body with the complete match of the word "help".

In the second search field, we used the following criteria: search through the To field of an email matching the "gmail.com" phrase. This will allow us to filter all emails sent to this domain.

In the third search field, we used the following criteria: search through the entire email Message (Subject, Body, Attachment) matching the phrase "request".

Finally, in the fourth search field, we used the following criteria: search through the From field of an email, with the complete match of the chosen phrase - "nigel".

Execute your search by clicking the Search Now button.

And here's the result. We filtered the exact email matching all these conditions:

Note that if you have multiple results matching your query, you can additionally sort you results by: From, To, Subject, Date, Size or from Oldest to newest or vice versa:

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