In case you need to download a single email from your Jatheon Cloud archive, please follow these steps:

  1. Log into your Jatheon Cloud account
  2. Head over to the Search section and search for the email you'd like to download
  3. Once you find it, click the More menu button (represented by the 𝌀 symbol) and then select the Download option

In case you need to download several emails, log into your Jatheon Cloud account and then:

  1. Head over to the Search section and search for the emails you'd like to download
  2. Select the emails by clicking the checkbox next to each item
  3. Click the Download action above the table

You'll be presented with the confirmation pop-up window, where you need to click the Download button in order to proceed. The download will begin instantly upon confirmation and all the emails will be zipped in an archive.  

Did this answer your question?